The Medical Model

At Facial Aesthetics we pride ourselves on delivering exceptionally high patient care where the patient is the focus of all of our goals. Please read on to understand our approach to consultation and incorporating the medical model to our approach to treatments and patient care. 

Your Medical Skin Consultation – By Julie

If you’re looking for an aesthetics clinic where you will feel safe, informed, and listened to as an individual – not rushed, pressured, or scared – Facial Aesthetics is here for you.

The relationships I aspire to build with my patients allow me to take their skin on a journey over a long term period.  Whether it is to smooth away lines and wrinkles, replace volume with dermal fillers, remove thread veins, or simply provide effective advice about skin care, I will create a bespoke treatment plan just for each individual patient. Often patients come to me with a certain treatment in mind that they may have read about online or in a magazine, but my job is to educate, offer a thorough consultation and my professional advice on all possible treatments. 

Choosing a treatment is not a simple case of picking something from a shelf. Your skin is unique, so the way I think about and treat your skin concerns must meet your individual needs. I will conduct a thorough medical skin consultation including a digital skin analysis to get to know you and to understand your skin. I have a holistic approach to any medical treatment that I offer, meaning before I offer any treatment I will understand what your presenting complaint is, take a full medical history where I’ll ask about your health status, medical complaints and any drugs you take, past medical history, diet, lifestyle and how you look after your skin. Using this information, I’ll work together with you to create your personalised treatment plan. We will then run through all the possible treatment options, what’s involved, and what the possible risks are. Together we will determine if the treatment will maximise the outcome while minimising the risk. You will be given brochure information together with your proposed treatment plan and time to reflect before treatment commences. 

Please do remember in some circumstances I may determine that a treatment isn’t appropriate, which can be for a variety of reasons, but always remember my decision making stems from my medical experience and duty of care. To reiterate, despite your enthusiasm for a treatment you will always be offered time to reflect and consider the information that’s been given to you so that when you do potentially embark on a treatment course, you haven’t felt rushed or pressured in any way. To comply with regulations, prescription treatments will never be carried out the same day as consultation. This is so important, as each patient needs time for reflection and to really appreciate the risks versus the end result along with the psychosocial outcomes of the treatment. This linked review from a beautiful young patient of mine is so powerful and shows my approach to consultation.


Summary of Your Journey

Presenting Complaint • Full Medical History • Medical Examination Diagnosis • Treatment Planning • Prognosis • Consenting to Risk • Time for Reflection • Booking Treatment for Future Date •
• Follow Up • Continuing the Patient Journey

Please click here for our Patient Journey matrix

Aftercare Instructions

Dermal Fillers & Skin Boosters
Aftercare Instructions
  • Avoid alcohol for 24 hours after treatment
  • No increased blood pressure (i.e. saunas, hot tub, exercise) for 4 hours post treatment (this helps to prevent bruising)
  • It is recommended that make up not be applied until 1 hour after treatment to allow the skin to breathe
  • Avoid excessive facial expressions and strenuous exercise for 4 hours after your treatment. (This helps the product to “settle” without disturbing the location where it was injected.)
  • Do not rub or massage the area for 24 hours unless instructed to do so – Redness and swelling may last for 1-2 days
  • Avoid excessive sun and heat until any initial swelling and redness has resolved
  • Apply sunscreen: proper and frequent application of sunscreen is important. The sunscreen should offer broadband protection (UVA and UVB) and have a sun protection factor (SPF) of 30 or more.
  • There is a risk of bruising which is only temporary and can be covered up with make-up.
  • If local anaesthetic has been administered, take extreme caution with HOT foods and drinks until the effect of the anaesthetic has completely worn off.
Possible Side Effects

The intensity and duration of your side effects depends on the treatment aggressiveness and your individual healing characteristics, but usually can last up to a week after treatment.

  • Redness: Mild redness can be expected for 24 hours following treatment
    • You may apply mineral makeup immediately after treatment to minimize the redness.
  • Swelling and bruising: Usually lasts two to three days, although sometimes longer
    • To minimize swelling you can apply cold compresses to the treatment area for 10 minutes every hour.
    • Sleep elevated the first night. Use as many pillows as you can tolerate.
    • Take Arnica tablets which are available over the counter at your local pharmacy or herbal supplement shop.
    • The initial swelling after treatment to the lips may last longer. Some patients experience swelling for up to a week and the lips can look somewhat ‘uneven’ during this time. After the swelling has subsided, you will be able to see the true results.
  • Tenderness/Pain: Mild tenderness can be expected for 24 hours following treatment
    • You may take an anti-inflammatory Paracetamol if necessary.

If you have any questions or concerns, please do not hesitate to call me on 07769692710.

Anti-Wrinkle Injections
Post-Treatment Instructions:
  • You may have bruises in the areas treated with Muscle Relaxants. This is normal. It will take up to two weeks for you to experience the full effect of the Muscle Relaxant treatment. Remain patient. It takes time for the muscles to lose strength and the lines to fade following Muscle Relaxants treatments. Movement of lines diminished is OK. The objective of the Muscle Relaxants treatment is to improve the appearance of the lines, not necessarily paralyze the muscle. If I can achieve the improvement of the lines without complete paralysis in the area then you benefit from continued use of subtle facial expression in that area of your face.
  • It is best to try to exercise your treated muscles for 1-2 hours after treatment (e.g. practice frowning, raising your eyebrows, or squinting). This helps to work Muscle Relaxants into your muscles. Although thought to help, it will NOT impact your treatment negatively if you forget to do this.
  • Do NOT rub or massage the treated areas for 4 hours after your treatment.
  • Do NOT practice Yoga or any type of strenuous exercise for 24 hours after treatment. This will minimize the risk of raising your blood pressure and therefore minimize the risk of temporary bruising.
  • Avoid facials for two weeks after your treatment. Feel free to shower and go about most other regular daily activities.
  • Do NOT lie down for 4 hours after treatment. This is to avoid the risk of pressure on the treated areas (from your pillow) and to avoid the risk of having the area rubbed accidentally.
  • Be assured that any tiny bumps or marks will go away within a few hours. If you need to apply make-up within 4 hours after your treatment, only use a gentle touch to avoid rubbing the treated area.
  • Avoid alcohol for a few days after treatment since it is a blood thinner.
  • Results of your treatment may take up to 14 days to take full effect. Please wait until the 14 days has passed before assessing if you are pleased with the result.
Anti-Wrinkle Injection Possible Side Effects:
  • The intensity and duration of your side effects depends on the treatment aggressiveness and your individual healing characteristics, but usually can last up to a week after treatment.
  • Stinging: Some patients develop stinging at the injection site for 10-15 minutes following treatment
  • Swelling, Tenderness, Headache: Some patients experience some swelling or tenderness at the injection site but these are short term effects and won’t last long.
  • Redness/Bruising: You may apply makeup immediately after treatment to minimize the redness.
  • Ptosis is a possible side effect. This is a mild weakness or paralysis of the eyelid or brow that causes it to droop. This is uncommon and is generally caused by an inadequate injection technique.

If you have any questions or concerns, please do not hesitate to call me on 07769692710.

Profhilo & Profhilo Body

Profhilo Aftercare

Most people can continue with normal activities. Some will have some redness, pin prick marks. Bruising is possible.
The product is injected in small ‘deposits’, you may be able to see them initially, but they settle usually within hours. It may be possible to feel the product where it has been injected under the skin.  It will settle, there is no need to massage.

  • Make-up should not be worn on the treated area for 12 hours
  • You are advised to avoid alcohol and vigorous exercise for 48 hours
  • Avoid sun bathing, and extremes of heat or cold for 14 days post treatment.
    Any bruising may take a few days to appear, arnica can be helpful in clearing bruising.  It is advisable to avoid aspirin and alcohol for 12-48 hours after treatment.
  • Tenderness should settle as swelling and bruising goes down.

Symptoms to report to your practitioner

  • Please contact your practitioner if redness, tenderness, itching or swelling worsens after 3 days, rather than settling.
  • Blanching, mottled bruising/redness, or pain (beyond tenderness as you would expect with bruising or swelling).
  • Symptoms of a severe allergic reaction can include shortness of breath, wheezing, coughing, difficulty swallowing, swelling of the tongue, eyelids, lips, hoarseness of the voice, stomach pain, nausea or diarrhoea. If you have any of the above symptoms please report to your nearest Accident and Emergency Department or call 999 for an ambulance.

Please don’t hesitate to call me on 07769692710 if you have any questions. 

Thermavein/Veinwave Thread Vein Removal

Aftercare is minimal. You will be supplied with a calming cream to apply during the first day or two. Some patients find the cooling effect of aloe vera gel to be also beneficial in the days following treatment. Use of a broad-spectrum sun cream is obligatory.

Please contact the clinic on 07769692710 if you have any questions or concerns.

Endymed Skin Tightening

No special aftercare is needed after Endymed Tightening. Your skin may be a little red and feel warm but you can resume normal activities after leaving the clinic.

Please contact the clinic on 07769692710 if you have any questions or concerns.

Endymed Intensif

Following the procedure, you might experience some redness but this should subside within 48 hours. Your skin might also feel warm and tight, like you have sunburn – but don’t worry! This tends to disappear within a few hours. You should use lukewarm water to cleanse your skin for the first 2 days after treatment and avoid using normal skincare products, particularly any that contain active ingredients. Try to refrain from applying makeup to your skin for at least 48 hours, 72 hours if possible. You should also steer clear of direct sunlight.

Please contact the clinic on 07769692710 if you have any questions or concerns.

  • You may experience temporary irritation, redness or slight swelling which usually fades within 72hours depending on skin sensitivity.
  • We advise to use SPF 30-50 following your treatment.
  • Do not use glycolic or Retin-A products following the treatment until recommended by your skincare professional.
  • Avoid all physical activities that may result in perspiration for 24 hours.
  • Do not use saunas or swimming pools for 24 hours after treatment.

Please contact the clinic on 07769692710 if you have any questions or concerns.

WOW Fusion

The WOW facial is designed to have no downtime, meaning the moment you leave the clinic or salon your skin is glowing and luminous, however, sometimes certain skin types will have a little roughness as the skin goes through the exfoliation and rejuvenation process which is a maximum of a few days.

The acids in the WOW facial could cause your skin to be dry or flaky and peel, this is all part of the exfoliation process and will leave your skin luminous. The WOW fusion device breaks the skin and might occasionally leave very small bruises but this is highly unlikely.  Your skin may feel quite tight which is normal but we do advise that you use our intense repair complex to speed up the heeling process.

Please contact the clinic on 07769692710 if you have any questions or concerns.

Chemical Peels

Chemical Peels aftercare varies by type of peel. Specific aftercare instructions will be given to you at your appointment. 

If you have any questions or concerns, please contact the clinic on 07769692710.

LED Phototherapy

No special aftercare is needed after LED Phototherapy. Your skin may feel a little warm but you can resume normal activities after leaving the clinic.

Please contact the clinic on 07769692710 if you have any questions or concerns.

Duty of Candour and Additional Support

Duty of Candour:

Facial Aesthetics treat all patients with the upmost respect, dignity and care. Our patients entrust us with their skin concerns and we will ensure that we are always open and transparent. Should there be any concern on treatment outcomes, we will work with you to obtain a resolution. In the event a resolution isn’t met a mediator service is available – The Cosmetic Redress Service (CRS).

As registered medical practitioners we uphold professional standards by our governing bodies, this means that we treat people as individuals, avoid making assumptions about them, recognise diversity and individual choice, and will respect and uphold their dignity and human rights.

Additional Support:

Please inform us at the time of enquiry of any requirements to provide you with the optimal experience during your appointment. This could include, but is not limited to a chaperone, hearing loop or translation services. Our aim at Facial Aesthetics is to provide you with an exceptional customer service experience.

Sorry, due to building restrictions Facial Aesthetics doesn’t have disabled access toilets should that be an issue we will refer your enquiry to a respected local clinic.

Hearing loop – Please be aware a portable hearing loop is available at Facial Aesthetics, please ask for any assistance

Translation services – Unfortunately we are unable to provide a translator, however, should you wish for one to attend then please let us know at the time of booking. The translator must be impartial and is not allowed to be a family member or friend, this is for medico-legal reasons. We can help you facilitate a translator, but it is payable by the patient. Here are some impartial links: GOV.UK / NEWCOM



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